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Jawatan Kosong Fiserv, Inc. 2018
Jawatan Kosong Malaysia Country Lead – Sales - Malaysia
Below is the job qualifications you must meet to meet Jawatan Kosong Malaysia Country Lead – Sales Malaysia Mac 2018 Fiserv, Inc. that published after 4 months ago:
Summary: To develop and achieve sales objectives for an organization chartered with expanding the business through successful origination and closure of new sales. To take control of accounts and also on-going client engagement: · Lead the large engagements and participate in pre-sales and post sales opportunities · Customer satisfaction program (CSP); · Develop, lead and close sales initiatives within the existing account base against set targets & · Support and manage the account retention efforts, thereby growing revenue. The focus will be on building revenue through a strong incremental revenue opportunity pipeline and growing the brand and presence of Fiserv to a position of leadership in the region. Essential Duties and Responsibilities (Other duties may be assigned.) · To create and execute new business opportunities for the company and met/exceed targets established for the region.
Ensure where necessary that there is a focused group of sales professionals in a highly competitive marketplace so that all profitability objectives are met. · Communicate with the “C” level of prospect organizations to promote Fiserv in a positive light and to introduce its solutions and to match those solutions where ever possible across its entire enterprise operation. · To participate in the creation, update and communication of the regional five year strategic plan. · Where necessary actively participate on business strategy committees in the development and implementation of broad company policies.
Develop a marketing and sales organization capable of selling to the senior management of multi million and billion dollar firms. · Provide direction and input to the Product Management, Product Marketing and Product Development Groups on annual product plans and new product roll outs by analyzing the changes and advances in technology to anticipate the market trends. · Where necessary, locate, investigate, and perform due diligence on new partnerships and resellers in region · Direct and support the preparation and presentation of sales proposals to account prospects across a broad range of markets. · Organize, direct, and motivate the sales organization in order to encourage each individual to optimize their potential in acquiring new and profitable clients.
To supervise and support pricing analysis of client prospects to ensure maximum revenue for the Company/Division. · Maintain a comprehensive analysis of the competition in order to take advantage of their weakness and increase market share. · Cultivate and maintain strong business relationships with the highest level of management with key clients, key vendors and key consultants. · Participate, as required, in industry related trade shows/conventions.
Monitor and report on the performance of the Sales organization per the monthly reporting policy, to include wins, losses, pipeline status, competitive updates and telemarketing activities. · Administer all new contracts per company legal, audit and accounting policies. · In accordance with the corporate Human Resources policies, effectively manage the human resources function maximizing the potential and productivity of all staff. · Lead business development activities within any existing accounts you cover across the region, managing the client relationships and meeting the revenue targets on both licenses and professional services · Maintain ancillary responsibility for Business Relationship Management in the period following the implementation of the Fiserv solution.
Nurture working relationships with decision makers inside clients leadership team and engage with all levels in the organization to identify further sales opportunities. You will be expected to proactively drive the growth of the organization within existing client base so as to position Fiserv as a market leader in the Asia Pacific retail banking solutions market. Customer Satisfaction and Business Relationship Management · Work with relevant ASPAC manager to ensure that client needs and satisfaction are met, · Maintain and build the relationship of existing accounts at all levels & · Responsible for the client's overall Fiserv satisfaction rating, i.e. Annual Service Quality Survey.
Operations · Provide Fiserv liaison point for all levels within the client organization (Strategic and Operational) from CEO to Service Centre contact. · Act as a conduit for the escalation of all client issues (covering all aspects of client's business operations) to the Fiserv Management Team. · Manage maintenance contract of existing client base and collection of any on-going or outstanding revenue of the account. Interfaces · Work closely with the Sales Consultancy team and the Delivery Consultants to ensure the most effective delivery of projects and the highest possible client satisfaction & · Provide direction and input to the Product Management, Product Marketing and Product Development Groups on annual product plans and new product roll outs by analysing the changes in customer needs and requirements.
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. R-10080207
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